FAQ

How to Install BG Remover on my Shopify Store?

You can install our app by just going to this link and by pasting your store URL. Then, you need to follow the instructions on your screen.

How to Remove the Background from my Photos?

It's super easy! Once you have installed the app, you will see all of your photos appearing in a list. Next to each photo, you have a button that you can click to apply the algorithm and remove the background.

How to Change the Color of the Background on my Photos?

In the app, go to the "Settings" tab and pick the color of your choice.

What if I have 0 Credit?

We offer one free credit to test the app for the first time. If you don't have any credit anymore, you can purchase a credit pack by going to the "Credits" tab in the app.

How to uninstall the app?

To uninstall BG Remover from your store, please follow this guide. Alternatively, you can uninstall it manually by going to this link https://shopify-bg-remove.axelhardy.fr/uninstall?shop=your-store.myshopify.com and by replacing the red text by your Shopify URL.

How to get support in the app?

Just send me a message directly here, or by going to my website contact form.